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eCompute
Mission

Our mission

Our company was founded in 2016 aiming to create a simple cloud computing platform and a reliable service.

Our nodes are located in strategic locations in the European Union, ready to provide low-latency services for the customers.

Hardware


Hardware

Before making a decision on which hardware should we build our nodes and dedicated servers, we need to take into consideration multiple factors such as reliability, stability, costs, performance, remote management, scalability and last but not least compatibility with various operating systems and virtualization technologies.

We always buy servers and hardware parts from manufacturers that have a well established production process governed by QA guidelines, which in turn ensure our servers are reliable and can run without interruption or downtime for many years. In order to provide the best prices to our customers, we also take into consideration hardware costs when building a server, always getting the best performance possible at an affordable cost.

The ability to manage the server remotely is also taken into consideration, as we monitor our servers 24/7 and react instantly to any degradation of performance or downtime. Scalability and compatibility with various OS and virtualization technologies is always one of the key point on which we choose our hardware, as we always make sure to provide the best cloud infrastructure possible.

Customer Support

In the unlikely event of facing an issue with your service, there is nothing more important than a rapid solution deployed by a competent team of IT professionals.

Our technical support team is offering both on site but also online support to any hardware or network problem that may occur.

We offer a 24/7/365 customer support service that can be contacted via email, ticket or phone, with an average response time of 20 minutes.

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Support